Remote Customer service Jobs • Problem Solving

Serve as the first point of contact at Flywire, guiding customers through their payment process. You will troubleshoot payer's problems, liaise with all departments within Flywire and solve payment inquiries. You should be highly skilled at uncovering customers' needs and providing solutions.

As a Cargo Claims Adjuster, you will speak to customers, educate them, and help them navigate their claim to the best possible outcome. Your role involves handling a claims inventory, triaging critical claims, and delivering service to all claim constituents. The ideal candidate is highly motivated, growth-oriented, and eager to contribute to a tech-driven claims organization, ensuring optimal claim results through effective communication and problem-solving.

The Student Success Advisor drives student engagement and retention, owning a caseload of students for a graduate program or bootcamp. This role provides consultative coaching and data-driven decision making to impact student retention, satisfaction, and outcomes.

As an Owner Relations Representative, you will act as the primary point of contact for property owners, ensuring their satisfaction and addressing their needs in a timely manner. Your key responsibility will be to manage all owner communications, providing regular updates, and resolving issues to foster a positive relationship between property owners and our management team.

This position will be responsible for maintaining positive customer relationships by responding to a high volume of incoming customer inquiries via phone regarding all of HealthEquity's spending account products. You'll proactively provide information and education to customers about IRS regulations and various spending accounts, claims processing and reimbursement procedures. Candidates must reside in specific states to be considered for this remote role.

Runwise is seeking a highly motivated, results-oriented Customer Support Manager focused on business growth. You'll work with property companies, acting as a trusted advisor to help them run their heating systems efficiently, reducing energy usage and ensuring tenant comfort. The role involves troubleshooting, remote monitoring, and making settings adjustments to reduce fuel consumption.

This role helps Wingspan deliver high-quality and empathetic support to contractors across the world as the face of Wingspan to our customers and the internal experts on their experience with our product. You'll own incoming customer requests and help resolve their issues via chat, email and phone. You'll become an expert on Wingspan’s product and customer experience and translate customer needs into detailed escalations and bug reports.